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FAQ

Ordering & Shipping

What is the ordering process?

What information should I have before calling?

How long will it take before I receive my order?

Is shipping included in the price?

How do I make a change after I've placed my order?

Do you ship to Canada?

How do I cancel my order?

Build Quality & Maintenance

How do I care for my hood and sink?

Are your hoods made of pure copper?

What gauge copper are your sinks & hoods?

Will my hood or sink change color over time?

Ventilation Systems

What vent system will my copper hood use?

What does motor fan in hood + liner mean?

What does motor in attic + liner mean?

What does no motor + liner mean?

What are the duct size requirements?

Customization Options

Can you make custom products and designs?

What are standing seams?

What are straps?

What are rivets?

Copper Sink FAQ

Are the dimensions listed for sinks measuring from the outside or inside?

What color faucet should I purchase with my sink?